Cancellation Policy
Should you be unable to attend, once registered, a substitute delegate is welcome to attend in your place at no additional charge. All cancellations and amendments must be advised in writing to the Conference Secretariat, Bradley Hayden, at bradley@ccem.com.au. Cancellations made by 5pm on Monday 30 October 2023 will be eligible for a full refund less a $350 administration fee per registration. Cancellations made after 5pm on this date are not refundable.
Voting Delegates
Voting delegates can collect the programmed electronic voting card upon registering. On Monday 13 November, a voting handset can be collected before entering the plenary room and returned when leaving the plenary room. NB: You are required to pay $150 inc GST fee if these items are not returned. By registering for the Conference, you are deemed to have acknowledged and accepted this fee.
Privacy
When you register for the conference, LGNSW collects personal information from you to process your registration. If you do not provide or we cannot otherwise collect all the information we request or need, we may not be able to register you for the conference. LGNSW may disclose your personal information to third party conference organisers and third party service providers, who may be located overseas and may store your information overseas. We may with your consent where required, use your contact details to send you (by telephone, post, email or SMS) marketing communications about our programs, products, services, promotions and events. You can opt out of marketing communications at any time, by particular means or at all, by following the unsubscribe function in the message we send, or by emailing or calling us.
Our privacy policy, which is available at lgnsw.org.au/ privacy or by emailing or calling us on the details below, explains more about the types of personal information we usually collect and how we handle your personal information, as well as how you can request access to and correction of personal information we hold about you, how you can complain about our handling of your personal information and how we deal with complaints. For privacy related enquiries please contact us on 02 9242 4000, at lgnsw@lgnsw.org.au or at GPO Box 7003, Sydney NSW 2001.
A nametag scanning facility will available on site for sponsors and exhibitors to scan delegates’ nametags, resulting in delegate contact details going straight to the scanning sponsor and exhibitor. It is your choice to have your contact details passed on to our supporters. By checking the box below you are deemed to have acknowledged and accepted this process.
Condition of Entry
It is a condition of entry that no delegate may disrupt the order of events or intent of the program. Anyone considered to be disturbing the program intent will be asked to leave. Only pamphlets and brochures approved by the event organisers may be distributed.
Photography & Videography
Please be advised that there will be a videographer and photographer onsite during the Conference to capture footage of the event. This footage may result in the imagery/sound of Conference attendees being used for promotional activity included in LGNSW emails, website and social media. If you do not wish to participate, please advise a LGNSW staff member on the day.
Liability for your registration
In the event of unforeseen circumstances, LGNSW and the Conference Secretariat do not accept responsibility or liability for the loss of expenses incurred by delay, cancellation, or miscommunication. By completing and submitting the online registration form, you are deemed to have read and accepted the cancellation and privacy information.
